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The Role of HR in Enabling Change in RBS
Brian McLaren
Regional HR Director, Asia
Royal Bank of Scotland
In 2007, RBS had a relatively small presence in Asia with some 2,000 employees across the region. Then suddenly, with its well documented takeover of ABN Amro, that figure rocketed to 23,000 in an instant. Enter Brian McLaren from Europe, to oversee the HR integration of what still is the world's largest ever banking takeover.
Fast-forward to September 2008, the collapse of Lehman Brothers, and the near-complete unraveling of the world's financial system. The newly formed RBS Group found itself in un-chartered territory and Brian, along with his HR team, were faced with more professional challenges than many of us face in a lifetime.
In this fascinating inside case study, hear first hand how Brian and HR have faced and dealt with an incredible array of challenges and circumstances, including:
- The initial merger and transition of teams and departments
- Developing single HR protocols across a newly enlarged region
- Maintaining morale during an about turn in markets and a sudden rationalization of the business
- Staff communication and transparency when legislation requires no disclosure
- Winning hearts and minds, whilst driving performance - when employees are uncertain as to their future role and employer
- Leading an HR team when 50% of their work is completely new territory
Brian McLaren has commented, "It is the most complicated task I have ever worked on by a long way. But I've never enjoyed the challenge quite so much." Don't miss Brian and this very special Inside Case Study, only at HR Summit 2010.
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