2010 Hong Kong HR Summit Speakers:
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People, Performance, Profit
Dr Javier Bajer
Founding CEO of The Talent Foundation and Co-Founder of 100dayJourney
The Talent Foundation
During this high energy session, international talent and leadership expert Dr Javier Bajer will share some of the methods used during a recent culture transformation program, where thousands of HSBC employees increased their performance and the organisation managed to exceed its business targets. Javier will challenge the popular view that developing the right culture for a business is something that takes years. He will use real life examples of 100dayJourney, a proven method to accelerate culture change and make those changes sustainable over time.
Dr Javier Bajer's talent and passion is to develop extraordinary leadership at scale, re-engaging their people and finding concrete answers to the challenge of unlocking human talent in very practical ways. He frequently addresses and chairs international conferences on the topics of 'Leadership in Crisis', 'Accelerating Culture Change' and 'Workforce Engagement'. Javier regularly writes for a variety of publications and is often invited to participate in television and radio programs on the topics of leadership and talent.
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Weirdos in the Workplace! The New Normal, Taking HR from Compliance to Creativity
John Putzier, M.S., SPHR
Author, President & Professional Speaker
Unzip your forehead, buckle your seatbelt, and get ready to Get Weird with John Putzier - renowned speaker and author of Get Weird! 101 Innovative Ways to Make Your Company a Great Place to Work and Weirdos in the Workplace! The New Normal ... Thriving in the Age of the Individual.
In this Hong Kong exclusive presentation, John will show you why and how a little weirdness may not be a bad thing - and how it can be harnessed to help you achieve a high-performance work culture. He will demonstrate how HR and Business Leaders can recognise when weirdness has worth, as well as help you to identify when it does not, and how you can tailor your performance management systems to recognise the difference.
You will also learn a new way of thinking that will move your organisation from an Age of Compliance to an Age of Creativity and in doing so make HR a more valued and strategic player within your organisation.
As well as being a best selling author, John Putzier is an international speaker and human resources expert. He speaks regularly to HR and business leaders and appears frequently in the media advising on current workplace issues and trends, These include: CNN, ABCNews and NPR television, as well as in TIME, USA Today, The Wall Street Journal, The New York Times, INC., Business Week and many others.
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The Role of HR in Enabling Change in RBS
Brian McLaren
Regional HR Director, Asia
Royal Bank of Scotland
In 2007, RBS had a relatively small presence in Asia with some 2,000 employees across the region. Then suddenly, with its well documented takeover of ABN Amro, that figure rocketed to 23,000 in an instant. Enter Brian McLaren from Europe, to oversee the HR integration of what still is the world's largest ever banking takeover.
Fast-forward to September 2008, the collapse of Lehman Brothers, and the near-complete unraveling of the world's financial system. The newly formed RBS Group found itself in un-chartered territory and Brian, along with his HR team, were faced with more professional challenges than many of us face in a lifetime.
In this fascinating inside case study, hear first hand how Brian and HR have faced and dealt with an incredible array of challenges and circumstances, including:
- The initial merger and transition of teams and departments
- Developing single HR protocols across a newly enlarged region
- Maintaining morale during an about turn in markets and a sudden rationalization of the business
- Staff communication and transparency when legislation requires no disclosure
- Winning hearts and minds, whilst driving performance - when employees are uncertain as to their future role and employer
- Leading an HR team when 50% of their work is completely new territory
Brian McLaren has commented, "It is the most complicated task I have ever worked on by a long way. But I've never enjoyed the challenge quite so much." Don't miss Brian and this very special Inside Case Study, only at HR Summit 2010.
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Talent Development as a Competitive Advantage
Lai Ni Quiaque (NiQ)
Chief Financial Officer and Head of Talent Engagement
City Telecom Group
In this exclusive HR Summit presentation, NiQ will share with you "Talent Development as a Competitive Advantage" covering
- Why CFO and Head of Staff Engagement?
- Mini-CEO management structure - heighten empowerment and responsibilities.
- Getting the wrong Talents off the bus.
- Big Hairy Audacious Goal (BHAG) - alignment of corporate and personal goals.
- "CXO of the Future" management trainees - nurturing our future leaders in 15-20 years time.
LAI Ni Quiaque (NiQ), is Chief Financial Officer, and Head of Talent Engagement for the City Telecom Group. NiQ joined the Group in May 2004 and has extensive experience in the telecommunications industry, research and finance, being highly rated in this field. Prior to joining the Group, he was a Director and Head of Asia Telecom Research for Credit Suisse where he was involved in global fund raising for a wide range of Asian Telecom carriers including: China Mobile, China Telecom, China Unicom, China Netcom, SK Telecom, PCCW, Telekom Malaysia, etc. Before that, NiQ held positions with Hongkong Telecom and Kleinwort Benson Securities (Asia).
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8 Crucial Conversations That Engage
Karen Schmidt
International Speaker & Re-engagement Expert
In this Asia exclusine presentation, Karen will discuss how you can help make your employees more engaged in the workplace. Whether your organisation's issue is keeping your engaged people on track or helping the disengaged to get back on track, all managers are looking for simple methods that will achieve results without costing a fortune. One of the recognised keys to employee engagement is a strong relationship between a staff member and their immediate manager. At the heart of a strong employee/manager relationship is communication. Old fashioned, face to face, one-on-one conversations.
In this interactive and practical presentation, learn about the 8 crucial conversations that engage and how HR can assist line managers to conduct these conversations in a way that gets results.
You will learn . . .
- Why these conversations matter: selling the 8 crucial conversations model to senior management
- The real reasons managers avoid having the right conversations
- Ideas for encouraging your line managers to get talking to their people
- The idea behind each of the 8 conversations: understanding their purpose
- Tips and tricks for helping managers conduct effective conversations that really engage
Karen Schmidt is an award winning speaker, workshop leader and author, who so far has managed to cram in 5 different careers. Starting out as a Secretary she quickly proved herself in Recruitment and Human Resource Consulting before moving on to Corporate Training and now Professional Speaking.
Her practical experience comes from hiring, firing, managing, coaching and training thousands of people in just about every industry. Whether your people arrive at work wearing high heels, a hard hat or carrying a hand gun Karen can help you get the most out of them.
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Thriving on the Challenges of Change and Innovation
Ian Berry CSP FAIM
International Speaker
The majority of employees are guilty of resisting change, but in this Hong Kong exclusive presentation, Ian Berry will show how you and the people in your organisation can be empowered to deliver true value to all your stakeholders through change and innovation .
You will leave this session inspired and with tools to really make a difference in:
- Taking the journey from information to insight - to inspiration to idea - to innovation
- Attracting, engaging, and retaining your best employees through building and growing a culture of innovation
- Aligning the story, strategy, structure, and systems of your organisation so that innovation actually happens
- Surviving as well as thriving in the red and blue oceans of modern business
For almost two decades Ian Berry has been helping HR and leaders around the world to do today what others will only be thinking about tomorrow. Regarded by many as Australia's most engaging and inspiring business speaker, Ian is the author of three books, including his latest, Differencemakers - how doing good is great for business.
Many more speakers and presentations to be announced shortly along with the full itinerary of the streams.
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ROI on Generation Y
Amy Lynch
Author and Generation Y Expert
Find out what makes the "Digital Natives" of Generation Y different from earlier generations, and discover how to engage the creative, high-tech leadership abilities of this youngest-and-soon-to-be-largest employee group in your workplace. Explore ways your organisation can use Gen Y to uncover cutting-edge markets and ideas; and determine how you'll build a deep bench of 21st century talent. In her presentation, Amy Lynch creates a new paradigm for cross-generational business creation in our global, digital economy.
Attend this Hong Kong exclusive presentation and discover more on:
- Digital Natives: How they think and what they bring to the table
- Engaging and Energising Generation Y
- Crossing the Digital Divide: Bringing Generations Together in Get-it-Done Teams that Create Business
Amy Lynch is an author, entrepreneur and Generation Y expert who specialises in high-energy presentations that will enable you and your organisation to engage Generation Y employees for positive bottom line results. Her experiential approach guarantees 100% participation from all those attending this Singapore exclusive presentation, leading to long-term, sustainable results.
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Implication of PRC Employment contract Law in Human Resources Practices
Ada To
Winner, Best HR Leader, HRM Awards
In this exclusive HR summit presentation, HRM Award winner Ada To will share with you the "Implication of PRC employment Contract Law in Human Resources Practices". She will provide you with a 'real-world' overview of the employment related law and regulations in the PRC along with mediation and arbitration options for labour disputes. Her key message to all employers will also include:
- Overview of Employment related Law and Regulations in PRC
- PRC Labour Law
- PRC Labour Contract Law
- Implementing Regulation of PRC Labour Contract
- Mediation and Arbitration for Labour Dispute Law
- Implementing Regulation of PRC Statutory Annual Leave
- PRC Working Hours Rules
- Key Messages to employer
- Q&A
Ada To is the Vice President - Human Resources in a public listed multinational company. She focuses primarily in areas of global Compensation and Benefits strategies, structures, policies and practices for over 80 offices across 40 countries. She had handled over 30 acquisition projects in 3 years time involving more than 19 countries. She has more than 15 years of experience in human resources management gained in multinational companies of different industries such as Telecommunication, Trading, Car Park Management, Transportation and Logistic Services in both Hong Kong and Australia.
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Talent Management - Walking the Talk
Katia Konrad
Regional Talent Manager, Asia Pacific and Japan
Bayer HealthCare
In this special HR Summit - Inside Case Study, Katia Konrad shares success stories and challenges on how Bayer HealthCare is Walking the Talk in Asia Pacific regarding Talent Management. Because of today's fast changing demands of the market, HR professionals urgently need to find effective ways to merge business needs with HR initiatives. Additional competencies are emerging, new ideas are missing and pressure for delivery and cost reduction is rising. Find out more on how she and HR are dealing with all these challenges whilst working towards the future.
Katia Konrad, a Brazilian by descent, is Senior Talent Manager at Bayer Healthcare, responsible for Asia Pacific and Japan. She has been working for Bayer for more than eleven years in four different continents, from which six years in the HR field. She is responsible for supporting the organisation in the areas of Talent Management, implementing new methods and tools for talent identification & development, Attraction & Retention, creating and tailoring mentoring programs for the region and developing the company's current and future leaders.
Her past experiences range from operational to strategic HR activities. Today she is known for her expertise in People Development and unlimited creativity when exploring new solutions for Talent Management.
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Enhancing HR Management through Strategic CSR Practices
Dr Richard Welford
Chairman, Co Founder CSR Asia, Professor, University of Hong Kong, Director
ERP Environment
This exclusive HR Summit presentation will highlight the increasingly important interface between HRM and CSR. It will demonstrate that good CSR strategies can supplement good HRM and have positive impacts on recruitment, retention and productivity. In particular, Dr Welford will highlight opportunities in the areas of employee volunteering linked to strategic community investment strategies that can increase employee morale and thus help to build your brand as well as the reputation of the business. It will also highlight the business case for a strategy on diversity and inclusion in an environment where top talent is still hard to find.
Richard Welford has twenty years of experience working in the fields of environmental management and social responsibility. He was one of the early pioneers in developing social audit and reporting methodologies with UK-based organisations such as The Body Shop, IBM and Eastern Electricity in the 1990s. Since then, his work has been increasingly Asian focused as a result of his current position as director of the Corporate Environmental Governance Programme at the University of Hong Kong. He has sat on the Swire Environmental Committee as an external adviser for the past four years and has undertaken consultancy work with a number of leading companies, including MTR Corporation, Disney, CLP, Nike, Shangri-La Hotels and Resorts, HP, HSBC, Citigroup and Adidas.
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Planning Ahead for CLP Power's Future - Building, Developing & Maintaining our Engineering Workforce
Connie Lam
Human Resources Director- Hong Kong
CLP Power Hong Kong LimitedCLP Power is the principal subsidiary of CLP Holdings, and is the largest electricity company in Hong Kong providing reliable electricity supply and outstanding customer services to 2.3 million business and domestic customers - representing 80% of Hong Kong population. In this exclusive HR Summit presentation, Connie will share with you an inside case study on how CLP Power addresses the challenges of aging workforce and its talent acquisition and development strategies.
Connie Lam oversees the human resources strategies and services in CLP Power Hong Kong. In her 21 years at CLP, Connie has held a number of managerial positions and gained extensive HR experience in the areas of organisation development, manpower planning, succession planning, reengineering and change & crisis management.
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Finding, Developing and Retaining the Next Generation of Leaders
David Rossiter
Head of Human Resources
Hospital AuthorityThe Hong Kong Hospital Authority is the primary provider of healthcare services for the people of Hong Kong and, through its team of 57,000 it delivers "world class" healthcare services. As the workforce ages and the expectations of the community strengthen, the Hospital Authority has identified the need to develop the next generation of leaders with different skills and mindsets to many of the current leaders. In this HR Summit presentation, David will share with the the journey of leadership development in the HA starts with ensuring the "right people" are developed and then tailoring programs for groups and individuals that will help them grow and keep them motivated and learning until the next role and then the one after that comes up.
David Rossiter joined the Hospital Authority in 2002. His career started in the retail industry in a range of different roles from generalist Human Resources (HR) Management to Specialist Industrial Relations and a number of senior business leadership roles in Australia's largest retailer. From there, he spent 2 years in HR in Public Health Care. The following six years, he worked with what was at the time, Australia's largest private health provider leading the HR team for a group of some 60 hospitals and numerous private pathology and diagnostic imaging practices during a period of rapid expansion through organic and acquisition growth.
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Transforming the Meeting Process - How HR Can Improve the Bottom Line Through an Overhaul of Organisational Meetings
Cliff Shaffran
International Speaker & Chairman
Meeting SciencesIneffective meetings are one of the greatest bottom-line costs to business, estimated worldwide at some US$3 trillion per year. In this HR Summit presentation, Cliff Shaffran will show you how HR can transform your organisation's own meeting processes and in doing so assist both employee efficiency and organisational bottom line.
Cliff will share how the business solution lies in two key areas: 1) building relationships and 2) transforming meeting processes. And how combining the integrated knowledge of the MIND (how we connect intellectually, emotionally and physically) with the very latest collaboration processes and technology, you can deliver breakthrough solution within your own organisation.
This presentation will also demonstrate how these proven processes are transforming face-to-face and virtual meetings in global organisations. How they have top management approval and are being implemented with HR support and guidance with tracked savings to the bottom-line - thus impacting productivity and performance at every level throughout the organisation.
Cliff Shaffran is a global expert in strategic business communication and has worked with hundreds of companies in over 25 countries and cultures. In this Asia exclusive presentation he will share his knowledge and demonstrate how by implementing creative and collaborative communication to your meeting processes - you can have an immediate and positive impact within all departments of your organisation.
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Global Mobility in China and India
Avrom Goldberg
Managing Director, Asia pacific and Middle East
SIRVA RelocationIn this session, Avrom Goldberg will provide an up-to-date snapshot of developments in employee mobility policy and practices in Asia's two leading emerging global economic powerhouses, namely China and India.
Drawing on the recent release of the second "SIRVA China Mobility Report" and the preliminary findings of the first "SIRVA India Mobility Report" to be published in Q3 2010, this session will provide invaluable mobility policy and benchmarking information for HR practitioners and a 'deep dive' into a range of assignment types and policy components in tier-one and non tier-one locations in these key emerging economies.
Avrom Goldberg is a past Chairman of the Worldwide Employee Relocation Council (ERC) Global Advisory Council, as well a past Chairman of its international Symposium Planning Committee, and its Asia Pacific and China committees respectively.
He has been a featured speaker at events organised by a wide variety of organisations on four continents and has been published in number of HR and business publications.
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How the 'Silver Tsunami' will Impact the Availability of New Talent and the Growing Demand for Global Staff Mobility
Paul Colley
HR Insight and Key Account Manager, Corporate Life & Pensions
Zurich International LifeWith the rapidly aging population, Paul Colley will share with you in this exclusive presentation that will cover:
- What the ageing population means for state and privately funded retirement scheme and what you should be planning for now
- How this impacts the availability of new talent and the growing demand for global staff mobility
- Looking at the alternatives - retaining and developing people past traditional retirement ages - including the use of flexible working and the adaptation of jobs
- Focus on the future trends of normal retirement ages and the gradual phased transition to retirement through more flexible working and re-training
- The growing importance of single global pension schemes v multiple local country plans and how the reduction in tax breaks and increasing governance requirement for local plans are bridging the gap between international plans, which don't always provide tax breaks, but offer reduced administration, portability and choice.
Paul's career with Zurich has spanned over 15 years, mainly within the HR function, specialising in compensation and benefits, performance management and international mobility. He has provided strategic HR support to Group operations in the UK, the EU, Middle and Far East and the USA. Paul has managed multisite, multicultural teams in Asia and the UK and has successfully managed a number of significant Group projects. He has developed and implemented pension and corporate benefit plan solutions for the Zurich Group in the Middle and Far East and is a member nominated Trustee Director of the Zurich UK Staff Pension Scheme, with assets in excess of GBP3 billion.
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Increase Competitiveness through Enhancing Retirement Protection
Lau Ka Shi
Chairman, Hong Kong Retirement Schemes Association
Managing Director & CEO, Bank Consortium Trust Company LimitedWith growingly intense competition in the region and an ageing population accompanied by low fertility rate in Hong Kong, pension offering has become a crucial element in staff benefits package. In this presentation, you will be updated on the latest developments in the changing pension landscape (what would be the direction for HR with MPF / ORSO schemes with the impending "MPF Employee Choice"?) and learn how HR can enhance retirement protection for employees. Ka Shi will also give insights into HR's role in assisting colleagues to better understand retirement planning as well as pre-retirement preparation.
Ka Shi possesses extensive banking and finance experience which includes serving as executives of several major international banks in both Hong Kong and New York in investment banking; project finance; global investment, trust and custody services; risk management and compliance; banking and securities operations for many years.
Apart from her current roles as Chairman of the Hong Kong Retirement Schemes Association and Chairman of the Retirement Schemes Sub-committee of the Hong Kong Trustees' Association, she also serves on statutory / advisory bodies including the MPFA, SFC, CIIF, Women's Commission and Hospital Authority.
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Enhancing HR Management through Strategic HR management System
Bruce Yao
Consulting Director of Kingdee Asia Pacific, HRMS Director of Kingdee Asia Pacific, Head of Kingdee APAC R&D Center
Kingdee International Software Group (HK) LtdIn this exclusive HR summit presentation, Bruce will introduce the effective evaluation method on HR management system and a new methodology of transforming HR consulting to ensure optimal, measureable results. He will also discuss the Challenges to HR management on the falt world, the development trend of HR management system and the inherent intention to run HR management system.
Bruce Yao Joined the Kingdee Group in April 2004, have been responsible for implementation, HRMS product design, business development and consulting business in Kingdee Asia Pacific. With rich experience on cross border solution for MNC, Bruce had been in charge of HRMS business development in China, USA, SG, HK, Macau, Malaysia, and Indonesia etc for the past 6 years. And he presided over a number of government-funded research projects. He is being engaged in exploring a new binding point of integrating HR management theory with practice of HR management information system.
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Inspirational Human Resources Leadership!
Kris Lui
Head of Human Resources Department, Hong Kong and Taiwan
Procter & Gamble CompanyWhat do you want your key stakeholders to see you as HR professionals? What do your key stakeholders expect and see you in reality vs. what you want? While you are busy with building organizations, how are you building your capability?
Out of her passion to groom HR profession in the market, Kris Lui will share her secret recipe on how to build Inspirational HR Leadership in order to lead the game in the fast changing business environment, in your professional fulfillment and in nurturing next generation of HR leaders in this first ever public forum and exclusive HR Summit. Dont miss the golden chance!
KRIS LUI is currently the Head of Hong Kong and Taiwan Human Resources in Procter & Gamble Company which has been awarded No.1 of Fortune's Most Admired For Human Resources Globally. Kris is a seasoned Human Resources professional with rich experience in international exposure and delivering business results sustainably via building organization capability.
Being an all-rounded Human Resources leader with penetration into diverse culture and markets in matrix organizations and multiple lines of businesses, Kris Lui has been relocated to Hong Kong, Taiwan, China and United States as strategic business partner, transformational change agent, foundation builder and talent champion to meet business need. Her rich Human Resources leadership experiences in multiple business categories, countries, acquisitions, corporate functions and plant enable her to nurture the profession in the market well.
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The Power of Engagement - Achieving Continuous High Performance!
David Thomas
Global Head of Country Human Resources
Standard Chartered BankIn this exclusive HR Summit presentation, David will share valuable best practice and demonstrate how employees, customers and the community have visibly noticed the difference from focused engagement practices at Standard Chartered. Essentially, people enjoy working for (and do business with) a company that offers more through engagement. David will also share strategies that managers can use to provide clarity of purpose, nurture talent, respect diversity and play a responsible role in the community - all which have resulted in improved engagement, productivity and company performance at Standard Chartered. Participants will learn basic principles that could be applied in any organization to further improve levels of employee performance, including:
1. What do we mean by engagement? 2. What are the leading indicators of great performance? 3. Why engagement is at the core of out-serving employees, customers and achieving operational excellence for any industry; and 4. The value of sharing and visible leadership
By exploring the above from Standard Chartereds perspective, this session will help participants to understand how genuine responsibility for the right engagement can attract and retain people who achieve more than come to work and do their day job.
David Thomas is Group Head of Human Resources for Asia, Standard Chartered Bank and based in Hong Kong. David has over 20 years HR leadership experience and is accountable for Asias people strategy and practices by working closely for the Banks Group Executive Director and CEO, Asia - and alongside the HR Executive Committee - to oversee 25 countries, over 54,000 employees and approx 500 HR professionals in the East. David has successfully led and developed many high performing teams and continues to build focus on engagement across Asia, to compliment Standard Chartered's record income and profits for the 7th successive year in 2009 - almost $4bn of the bank's trading profit was generated in the Asia region! David enjoys coaching senior executives and has held a variety of international HR leadership positions since he joined Standard Chartered in 2002, including Head of HR for the Bank's Middle East and Africa business and subsequently Head of HR for SC First Bank Korea.
David's early career began as an employee relations specialist; he has also held senior HR positions at RBS Group and JP MorganChase prior to his career with Standard Chartered. David is a graduate of the Harvard Business School's Strategic HR programme and Fellow of the Chartered Institute of Personnel & Development.
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Technology has really come to a time that change the ways people work and the HR habitat!
Kenneth Holt
Director - Hong Kong & Greater China
EmployeeConnect (Greater China) LimitedWhat are the emerging trends in the global workforce and information technology? What are those that global technology giants undoubtfully invested billions and billions of dollars into that have started changing the ways everyone work and above all - how HR works? It is those that are driving businesses to embrace a new form of computer technology - Sometimes called "Cloud Computing" - not a science fiction, instead a technology just at your doorsteps and surely, your competitors - either ride on the top of this big wave or be drowned by it. A new form of online delivery of software plus service, offering improved productivities, collaborations, compliance, convenience and yet, at a cost that has never ever been so within reach - not millions, not thousands, but just at a few dollars! In this exclusive HR Summit presentation, Kenneth Holt will discuss the opportunities this brings to companies and HR and showcases to his audiences the impacts that will be brought to the HR habitat and how it affects the whole office ecology. This session promises to offer a glimpse into this emerging opportunities, using a language you know and brand new excitement you as an HR can bring back to excite the board!
Kenneth Holt has extensive experiences in implementing large scale HRIS projects with more than 15 years of experiences in IT and HR industry. He has worked with several world renowned HR Information System vendors before joining EmployeeConnect, includes PeopleSoft, Rebus and Buck Consultants. Prior to this, Kenneth was the distant guest lecturer of Strategic Sales & Marketing course in one well known University in UK for 3 years.
Kenneth holds an Engineering Degree with Honor from the University of Nottingham, UK and MBA degree from the University of Hull, UK.
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Emcee and Panel Moderator
Ray Bigger
Ray is a People and Meeting Architect who has the unique advantage of having been a former English Football League & Premier League Referee. When combined with his sales and marketing career, the result is an unparalleled experience reservoir of business knowledge, people and life. In business he is committed to sales and marketing as business drivers, and to the vital part that people play in achieving company success.
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